Legal
Refund Policy
How the MemoHoney 60-day money-back guarantee works: what's covered, how to claim, and how long it takes.
The short version
Email support within 60 days of purchase (after at least 30 days of use) for a full refund. Opened bottles accepted.
What's covered
- Purchase price on any kit.
- Opened and partially used bottles.
- Requests within 60 days of order date.
How to claim
- Email [email protected] with your order number.
- We reply within one business day.
- Return bottles by tracked method.
- Refund processed within 5 business days of return arriving.
When it arrives
Refunds return to original payment method; banks typically take 3–10 additional business days.